When a prospect first makes an inquiry regarding a property they are expressing an interest. They are indicating that there was something about your specific property that they liked and they want more information.
Once you answer their question what happens next? For many owners the answer to that question is often “Nothing”. They go back to their various businesses and hope to get a return email asking for more info or preferably indicating they wish to book.
The VPORA property Management system has an Inquiry Management module that automates the follow-up process and keeps your name as an owner and your particular property on the mind of the prospect after the initial inquiry has been answered.
Now here is the funny part. Most people think it stops there when in fact it does not. In the vacation rental business there are 3 key periods in the rental cycle. The Pre-Rental segment when a prospect is looking at a rental. The rental period is of course the second segment and finally the Post rental period after they have already departed.
Follow up is key at each stage in this process as it builds goodwill, increases trust, and can even help secure future bookings well in advance.
Each one of these follow-up stages is important and the VPORA property management system lets you manage them effortlessly for each and every property in the portfolio.
Lionel
VPORA
